Account Check

Luckyblock Casino: Before the Check, After the Check

Every licensed casino must confirm who you are, so here the check is usually done within 8 hours of your upload.

Start My Verification

Licensed and regulated under MGA/B2C/642/2018, audited by eCOGRA and GLI

First Big Withdrawal

Your Check, Six Lines

Most players worry the check is a stall; here is exactly who runs it and how long it takes.

Who checks

Luckyblock Casino Ltd.

Licensed under

Malta Gaming Authority, MGA/B2C/642/2018

Time needed

8 hours

Required by

At the latest before the first withdrawal

Questions go to

[email protected]

Minimum age checked

18+

The Upload Window

Your First Upload Window

By the end you will have sent each paper once, clearly, and know what the team looks for.

Flat, All Four Corners

Take a photo of your passport, driver licence or other government-issued photo ID, or scan it flat, with all four corners visible and no glare across the portrait.

Keep the Address Visible

Use a recent utility bill or bank statement for proof of address, and check that your full name and home address stand out without a fold hiding them.

Front Only, Never Back

Photograph the front of the card you paid with, then mask the middle digits and the security code so only your name and the last four digits stay readable.

Waiting Quietly Beats Asking

Once everything is in, give the team up to 8 hours; most checks close sooner, and email lands within 4 hours if you want a quiet update.

Three Papers

What Sits on the Upload Screen

Players often fear endless paperwork; in fact three clear copies are what the review needs.

Government-issued photo ID

ConfirmsWho you are and your age

Copy must showFull name, photo, date of birth, all four corners

Proof of address

ConfirmsWhere you live

Copy must showYour name and address, dated within three months

Payment card image

ConfirmsThe card behind your deposit

Copy must showCardholder name and last four digits visible

Four Moments

One Check, Then Clear Payouts

By the end you will know the four moments that bring a document request your way.

Identity at Payout Time

The first time you request a payout, the license requires a confirmed identity, so a photo ID, proof of address and card image are asked for.

A Higher Limit Request

Once you ask for a higher deposit limit, the new level is checked against your means, so extra papers on identity and funds may be requested.

Expect a Closer Look

The moment a deposit or withdrawal looks unusually large for your play, the license asks for a closer look, so a funds source check may follow.

Proof of Your Age

On joining, and again whenever your age is unclear, a government-issued photo ID with your date of birth is checked to keep under-18s out.

Tell Us Where It Came From

At the point where a source of funds check is needed, remember that our Malta Gaming Authority licence, MGA/B2C/642/2018, obliges this house to know that play is funded legitimately. The request is routine AML work, never a suggestion that you have done wrong.

When the check runs, one or two of these may be requested:

Recent payslips from your employer
Recent bank statements
A tax return or notice of assessment
A letter from your employer
Proof of a pension or benefit

When Your Upload Comes Back

A Copy That Still Counts. Once the expiry date passes, the paper no longer proves who you are today, so the reviewer sends it back. Apply for a renewal and send the new card Use your passport while you wait

Fresh Date, Clear Address. Older than a few months, a bill stops showing where you live now, so it fails the address test. Send your most recent power or water bill Pick a statement dated after you moved

Match the Names First. When the name on your profile differs from the paper, the reviewer cannot link the two, so the copy is refused. Update your profile to match the ID Add a bill in your current name

While You Wait

The Check Is Open and Questions Follow

Late on the evening your withdrawal sits waiting, these six answers cover what the check needs from you.

How safe is my ID once I send it in?+

Each file is scrambled with 256-bit SSL the moment it leaves your device, and it stays with the team running your check. Nobody outside that team can open it. A note to [email protected] gets you an answer on how your data is handled.

My surname changed since my ID was issued. What now?+

Send the ID you hold now alongside one document that links the old name to the new one, such as a marriage certificate. Our team reads the pair together and matches your profile to both. Email [email protected] first and we will confirm what is needed.

Will you ask me for the same documents twice?+

Usually once is enough, and your file stays on record while your account is open. A fresh copy is requested only when the old one has expired, when your details change, or when a routine review calls for it.

Can I send my documents from my phone?+

Yes, the upload works the same on a handset as on a laptop, and a sharp phone photo of a flat document on a dark table gets through first time. Keep the whole page in frame and skip the flash.

How long does the check take once I upload?+

Most files are cleared within 8 hours of landing with us. A queue builds at weekends and around big fixtures, so a check opened late on a Friday may land on Saturday.

At which point do I need this check done?+

Our licence requires a completed check at the latest before the first withdrawal, so the money cannot leave until it clears. We may also open the check sooner, at sign-up or at your first deposit.