Open this page when you are ready to reach your player account, or when the login screen keeps sending you back to where you started.
We keep one routine for desktop and mobile, so nothing changes when you switch from the laptop to your phone.
Read this when the login form rejects you, the reset email never lands, or the page stalls before your account appears.
Who Else Sees Your Balance? Close the window the moment you finish, because a session left open on a machine that is not yours is the ordinary way a balance disappears. Any browser that stays awake keeps the signed-in state alive, so the next person on that seat can see your balance, open your history and read your limits without knowing a single thing about you. Browsers offer to remember the password as well; on a shared or public computer, decline every time, since a saved password is a session waiting to be reopened. Timeouts help, but they are not a plan. Never leave a signed-in window behind you, and never let a strange browser store your details.
Set Your Limits First. Open the account menu after you sign in and you land where your spending and your time are decided, not on a page of adverts. Deposit limits, loss limits, session time reminders, reality checks and self-exclusion periods all sit in the same area, each one set by you before a session rather than after a bad one. Balances and transaction history appear alongside them, so the figure you see is the figure the limits apply to. Bonus progress and its wagering also show there, which saves you guessing where you stand. Change a limit and it applies to the account you are signed into straight away, so choose a level you will not want to undo at midnight.
Documents And Payouts. Send your documents in early so that a withdrawal never waits on paperwork. Signing in is what ties a payout request to a person: the account you entered with your email address is the account that gets paid, and verification is what proves the human behind it is the one who registered. Luckyblock Casino asks for a government-issued photo ID, proof of address and an image of the payment card, and once those are on file the cash-out side stops asking. Leave it until the day you want the money and the queue will hold you at the worst moment. Upload once from the signed-in account area, and the withdrawal route afterwards stays short.
Kicked Back To The Form. Sign in again after a page drops you back to the form, because that is usually a timeout or a lost connection rather than a closed account. Refresh once with the same email address and watch whether it holds. If it drops a second time, look at whether your internet has gone quiet, or whether another tab is already signed in and pushing this one out. Nothing vanishes while you are outside; the account holds everything until you are back in. Note the time and the page you were on when it happened, since support can trace a session faster with those details in hand. Switching networks or browsers mid-session causes most of these.
From Locked To Signed In. Request the password reset link and the road back is short: it goes to the email address you registered, you pick a new password there, and you sign in again as usual. Where the account is locked for verification instead, the route runs through the documents you send rather than through a password, and the review normally clears inside eight hours. Keep that mailbox reachable throughout, since every link and every outcome lands there. Once the review clears, the balance, history, limits and bonuses are exactly where you left them. Both routes end in the same place, so pick the one that matches what the sign-in form told you. Locked accounts are never permanent, so begin the reset before you begin to worry.
Read morePadlock On, Worry Off. Check the padlock in the browser bar before you sign in, because that is 256-bit SSL doing its job on the connection between you and the site. Behind it sits Luckyblock Casino Ltd., the company registered in Malta as C-74504 and licensed by the Malta Gaming Authority under MGA/B2C/642/2018, so the operator answerable for your account has a name and a supervisor. Independent audits from eCOGRA and GLI back that licence up. What the encryption covers is the traffic, not the device you are holding.
Password Kept, Account Kept. Treat your password as something only you hold, and remember that Luckyblock Casino staff will never ask for it in chat, on the phone or by email — anyone who does is not them. Sign out at the end of every session on a shared machine, even if you are coming straight back, and change your password whenever a device has been out of your sight. Guard the email address you registered with just as carefully, because a reset link goes there and nowhere else.
Your opening deposit is matched at 105%, with 35x wagering and 20 days to clear.
Learn moreReceive 20 spins daily over 8 days, giving you time to explore without rushing through them.
Redeem bonusRecover 11% of your net losses each week, credited automatically with no wagering required.
Claim bonusSix answers that settle how long, where and who stands behind your account access.
We use cookies to keep Luckyblock Casino running smoothly and to improve your experience—by continuing to browse, you agree to our cookie policy.